Shipping & Delivery
Delivery Timeline
Once your order is confirmed and payment is successfully processed, your items will be delivered within 7 to 10 business days.
- Delivery Time: 7 to 10 business days
- Shipping Fee: Free of charge
Shipping Time & Fees for Remote Areas (USA)
- Please note that shipping times and fees for remote locations within the United States may vary. We will inform you of any adjustments after receiving your order.
Order Quality Check & Packaging
We take great care in ensuring that every product we deliver meets our quality standards. Before dispatch, we share images and videos of your order so you can review the items and feel confident about your purchase.
Note: For a smooth and transparent resolution in the rare event of a damaged item, we kindly request you to record a video while unboxing your parcel. This helps us verify and address any concerns efficiently.
Product Variation Notice
We make every effort to display our products as accurately as possible. However, please note that product colors, textures, and images may vary slightly from the actual item due to factors such as photography, lighting conditions, or individual screen settings.
These minor variations do not qualify as defects and are not considered valid grounds for returns or exchanges.
Shipping Partners
To ensure prompt and secure delivery, we partner with trusted courier services including FedEx, DHL, and DPEX. By placing an order, you agree to the respective terms and conditions of these third-party shipping providers.
Shipping Information
Please ensure that all contact and shipping information including your contact number, email address, and delivery address is accurate and complete to prevent delays or miscommunication
We will reconfirm your shipping details before dispatching your order
Need Assistance?
If you have any questions or concerns about your order or shipping, please contact us at: info@urbanedgejackets.com
