Privacy Policy
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Privacy Policy
Last Updated: March 1, 2025
Who We Are
Welcome to UrbanEdgeJackets.com! We are a USA-based online store specializing in high-quality, made-to-order leather jackets. Each jacket is crafted with real leather and expert stitching by our partners in Pakistan, China, and Bangladesh to serve customers worldwide.
Follow us: Instagram | Facebook | Pinterest
Information We Collect
Personal Information You Provide
When you shop or sign up, we collect:
- Contact Details: Name, email, phone number
- Order Information: Billing/shipping address, payment details (via PayPal/credit cards)
- Account Data: Username, password (for registered users)
- Communications: Customer service inquiries, reviews, or survey responses
- Automatically Collected Data
We use cookies and similar technologies to collect:
Usage Data:
IP address, browser type, device information, pages visited
Cookies:
Small files that remember your cart, login sessions, and preferences. You can disable cookies in your browser settings.
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Information from Third Parties
- We may receive data from:
- Payment Processors (PayPal, Stripe)
- Shipping Providers (FedEx, UPS & DHL)
- Marketing Partners (Google, Facebook)
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How We Use Your Information
We use your data to:
✔ Process & ship your orders
✔ Provide customer support
✔ Send order updates and promotions (opt out anytime)
✔ Improve our website and services
✔ Prevent fraud and comply with laws
Legal Basis (UK/EU):
Contract (order fulfilment)
Legitimate Interest (marketing, security)
Consent (where required)
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How We Share Your Information
We never sell or rent your data. We may share it with:
Service Providers: Payment processors, shipping carriers, IT support
Legal Compliance: If required by law (e.g., court orders)
Business Transfers: During mergers/acquisitions
Past 12 Months’ Sharing:
Category Shared With
Identifiers (name, email) Payment/shipping partners
Order History Customer support, analytics tools
Usage Data Marketing partners (e.g., Facebook)
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Your Rights & Choices
United States (CCPA & State Laws)
- Access/Delete: Request your data or ask us to delete it
- Opt-Out: Use the Global Privacy Control (GPC) or unsubscribe from emails
- Non-Discrimination: We won’t deny services for exercising rights
United Kingdom & EU (GDPR)
Access, Correct, or Erase your data
- Data Portability: Request a copy of your data
- Withdraw Consent: Unsubscribe from marketing
- Complain to Authorities: UK ICO or your local EU DPA
To exercise rights, email: Info@urbanedgejackets.com
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Data Security & Retention
Encryption: SSL technology protects all transactions
Retention: Data is kept only as long as necessary (e.g., orders for tax records)
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Related Policies
For information about shipping, returns, and exchanges, please visit:
Shipping Policy – Delivery times, tracking, and international fees.
Return Policy – How to initiate returns/exchanges and eligibility.
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Children’s Privacy
Our Site is not for children under 13 (or 16 in the EU). Accidental collection will be deleted immediately.
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Third-Party Links
We may link to social media or other websites we are not responsible for their privacy practices.
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Policy Updates
Changes will be posted here with a new “Last Updated” date.
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Contact Us
For questions or requests:
Email: Info@urbanedgejackets.com
Address: 11076 Venture Dr, Jurupa Valley, CA 91752, United States
Phone: +1 (213) 4573 360
UK/EU Representative: Contact us via email if required.
Transparency & Trust
SSL Secure: Your data is protected with encryption.
Trusted Payments: PayPal and credit card processing.
Customer Reviews: Read testimonials on our Site!
