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Privacy Policy

Last Updated: March 1, 2025

Who We Are

Welcome to UrbanEdgeJackets.com! We are a USA-based online store specializing in high-quality, made-to-order leather jackets. Each jacket is crafted with real leather and expert stitching by our partners in Pakistan, China, and Bangladesh to serve customers worldwide.

Follow us: Instagram | Facebook | Pinterest

Information We Collect

Personal Information You Provide

When you shop or sign up, we collect:

  • Contact Details: Name, email, phone number
  • Order Information: Billing/shipping address, payment details (via PayPal/credit cards)
  • Account Data: Username, password (for registered users)
  • Communications: Customer service inquiries, reviews, or survey responses
  1. Automatically Collected Data

We use cookies and similar technologies to collect:

Usage Data:

IP address, browser type, device information, pages visited

Cookies:

Small files that remember your cart, login sessions, and preferences. You can disable cookies in your browser settings.

  1. Information from Third Parties

  • We may receive data from:
  • Payment Processors (PayPal, Stripe)
  • Shipping Providers (FedEx, UPS & DHL)
  • Marketing Partners (Google, Facebook)
  1. How We Use Your Information

We use your data to:

✔ Process & ship your orders

✔ Provide customer support

✔ Send order updates and promotions (opt out anytime)

✔ Improve our website and services

✔ Prevent fraud and comply with laws

Legal Basis (UK/EU):

Contract (order fulfilment)

Legitimate Interest (marketing, security)

Consent (where required)

  1. How We Share Your Information

We never sell or rent your data. We may share it with:

Service Providers: Payment processors, shipping carriers, IT support

Legal Compliance: If required by law (e.g., court orders)

Business Transfers: During mergers/acquisitions

Past 12 Months’ Sharing:

Category Shared With

Identifiers (name, email) Payment/shipping partners

Order History Customer support, analytics tools

Usage Data Marketing partners (e.g., Facebook)

  1. Your Rights & Choices

United States (CCPA & State Laws)

  • Access/Delete: Request your data or ask us to delete it
  • Opt-Out: Use the Global Privacy Control (GPC) or unsubscribe from emails
  • Non-Discrimination: We won’t deny services for exercising rights

United Kingdom & EU (GDPR)

Access, Correct, or Erase your data

  • Data Portability: Request a copy of your data
  • Withdraw Consent: Unsubscribe from marketing
  • Complain to Authorities: UK ICO or your local EU DPA

To exercise rights, email: Info@urbanedgejackets.com

  1. Data Security & Retention

Encryption: SSL technology protects all transactions

Retention: Data is kept only as long as necessary (e.g., orders for tax records)

  1. Related Policies

For information about shipping, returns, and exchanges, please visit:

Shipping Policy – Delivery times, tracking, and international fees.

Return Policy – How to initiate returns/exchanges and eligibility.

  1. Children’s Privacy

Our Site is not for children under 13 (or 16 in the EU). Accidental collection will be deleted immediately.

  1. Third-Party Links

We may link to social media or other websites we are not responsible for their privacy practices.

  1. Policy Updates

Changes will be posted here with a new “Last Updated” date.

  1. Contact Us

For questions or requests:

Email: Info@urbanedgejackets.com

Address: 11076 Venture Dr, Jurupa Valley, CA 91752, United States

Phone: +1 (213) 4573 360

UK/EU Representative: Contact us via email if required.

Transparency & Trust

SSL Secure: Your data is protected with encryption.

Trusted Payments: PayPal and credit card processing.

Customer Reviews: Read testimonials on our Site!

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FAQs

My order hasn't arrived yet. Where is it?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Do you deliver on public holidays?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Need a Help?

  • (208) 555-0112
  • Messenger
  • Telegram
  • Email: info@mail.com

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